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Container Shipping Customer Service Deteriorating

Container Shipping Customer Service Deteriorating-Forwardernews

The joint survey revealed that the 400 shippers and forwarders rated the service of container shipping lines with a score of 3.2 on average — on a scale of 1 (very dissatisfied) to 5 (very satisfied).
Over a range of 16 different carrier activities, different levels of satisfaction were logged — satisfaction with documentation accuracy scored 3.4, but the quality of customer service scored 2.9, and transit times and reliability of bookings scored between 2.9 and 3.
All the service features, in effect, received a poor or medium level of satisfaction score from customers.

Uber's trucking ambitions in lower gear after Otto deal

An Autonomous trucking start-up Otto vehicle is shown during an announcing event in California-Forwardernews

The San Francisco ride-services giant had planned to disrupt freight hauling by offering a complete package of trucking technology including self-driving trucks and smartphone-based logistics services.
But what has emerged so far, industry watchers say, is a modest effort to build a brokerage service connecting truckers looking for loads to shippers with cargo to haul.

1st Pars Oil Cargo Exported

1st Pars Oil Cargo Exported-Forwardernews

According to Shana, the Iranian Oil Ministry’s news portal, 500,000 barrels of West Karoun oil, marketed as Pars Oil, was dispatched from Bahregan Port in the Persian Gulf on Saturday. The portal did not mention the buyer’s name, but according to reports from early June, Spain’s Repsol purchased 500,000 barrels of Pars Oil on a spot basis. Pars Oil, co-loaded with Iranian heavy grade, is a new grade produced in the West Karoun block.
Trade shows Tehran’s willingness not only to raise oil exports but also to expand trade with Europeans.”Other customers might be on board,” Shana added, noting that NIOC has distributed samples of the heavy oil from oilfields in southwest Iran to some customers. NIOC sold its first oil cargo to Chile last week after 16 years.

Airport begins project expected to create hundreds of jobs

Airport begins project expected to create hundreds of jobs-Forwardernews

For years, there has been talked about why the city can’t bring a commercial airline to Lakeland Linder.
That discussion may be on the back burner for a bit as the focus has shifted toward a $32 million construction project that includes a new international air cargo business and the potential for 400 jobs at a proposed aircraft maintenance facility.
The opening of a U.S. Customs office at Lakeland Linder Regional Airport made it an international airport; by adding the maintenance facility and expanding the Customs services to include international freight, it will also be an industrial one.

ONE and Freightliner Switch UK Cargo from Road to Rail

ONE and Freightliner Switch UK Cargo from Road to Rail-Forwardernews

By guaranteeing rail wagon capacity on the main intermodal routes in the UK, the new contract will reduce greenhouse gasses by 67% in comparison to traditional road transport.
In addition, ONE will save 180 tons of CO2 per day on inland transport, representing a 13% increase compared to when the three Japanese shipping companies - MOL, NYK, and K-Line - were operating independently of each other.
For all three Japanese companies, reducing the carbon footprint as part of their core values.
As ONE, they have taken steps to ensure that environmental sustainability will play a significant role in both ocean and inland transportation.



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